FAQ | My Site 3

How long does shipping take?

Orders are processed within one to three business days and delivered within five to fifteen days, depending on your location. You will receive a tracking number once your order ships.

Do you offer refunds?

All sales are final, and we do not offer refunds. If you receive a defective or incorrect item, contact us within seven days for assistance.

Can I change or cancel my order after placing it?

Orders are processed quickly, so changes or cancellations may not be possible. Please contact us immediately if you need assistance.

Do you accept returns or exchanges?

We do not accept returns or exchanges unless the item is defective. Make sure to review product details before purchasing.

What if my package is lost or delayed?

We are not responsible for carrier delays or lost packages due to incorrect addresses. If your package is missing, contact us, and we will do our best to assist you.

Do you ship internationally?

Yes, we ship worldwide. International orders may be subject to customs duties or taxes, which are the customer’s responsibility.